FAQ

I have come to “you do not own this device"?
THIS IS EXPECTED. You do not own this device, it is owned by Emrit. Once you have come to this screen simply back out completely. You can view your earnings...
Thu, 28 Jan, 2021 at 4:51 AM
How much electricity does a CoolSpot consume?
Your CoolSpot will consume less than an IKEA LED lightbulb (5W) at peak.
Thu, 28 Jan, 2021 at 4:53 AM
I have a hotspot, not from Emrit, can I still host?
Yes, you can still host as long as the devices are not closer than 300M apart.
Thu, 28 Jan, 2021 at 4:52 AM
My device went offline, how do I get it back online?
You will repair your device with your app. This should bring you CoolSpot back online. This may take more than one try. Connect it to the Helium app and run...
Thu, 28 Jan, 2021 at 4:54 AM
My CoolSpot is online, but I don't see it on the Emrit Dashboard?
Usually, It will take 72 hours to your reflect your Coolspot stats and earnings in the Emrit dashboard.
Thu, 28 Jan, 2021 at 4:59 AM
What happens if I decide to no longer use a CoolSpot?
Email success@emrit.io and we can send you a return shipping label to send back to us.
Thu, 28 Jan, 2021 at 5:00 AM
What happens if my CoolSpot is broken?
Email success@emrit.io and we can send you a return shipping label to send back to us. Once the damage/broken is confirmed by our team, you will get a new C...
Thu, 28 Jan, 2021 at 5:04 AM
I am having issues with my CoolSpot, where can I find additional information?
You can always email success@emrit.io
Thu, 28 Jan, 2021 at 5:09 AM
What is your business plan?
Read up on how we’re growing the global IoT network of the future here – https://bit.ly/emritplan
Thu, 28 Jan, 2021 at 5:13 AM
How can I become an RDP (Regional Deployment Partner)?
We’re looking for individuals who can scale 1000+ CoolSpots in a region, city, or locale – http://bit.ly/RDPCLASS We have completed our Class A of...
Thu, 28 Jan, 2021 at 5:10 AM